Comments for Tether Tools

Comment on Streaming DSLR or Mirrorless Cameras Wirelessly as an HD Webcam Using the Air Direct by David Pine

David Pine — Thu, 21 May 2020 22:52:08 +0000

Video is good audio needs to improve. I have Ecamm and a Video Direct.

Comment on Rediscovering Tethering by Martha Tyler

Martha Tyler — Fri, 15 May 2020 02:23:21 +0000

Thanks for writing this. I love taking pictures. It’s my hobby not my profession. I am retired and have some limitations that would make tethering my Canon t3i a great help. I have the walking and carrying my equipment down. I use a walker for long distance. The walker I use has 10″ wheels in from and a seat so it can go where most walkers are unable to go, dirt, grass, gravel (haven’t tried sand). I am unable to see as well as I once could so tethering would help with a bigger screen.Also, I am not able to get down on the ground to take lower shots. I recently was given lens balls to play with. I would need to be able to take pictures at a lower angle. Again, tethering would help. Now to my questions. I have a Mac mini and MacBook Air. The MacBook Air could be used but I find it awkward. My iPhone is too small. I am thinking of an iPad or android tablet. Not sure which would be best and or even which model would fit my needs. I need to be able to download the software. I welcome your advice and any suggestions you might have. This is something that can be used by other people who cannot get to ground level. BTW, I can get down but not back up.

Comment on Don’t Let Catalina Compatibility Issues Disrupt Your Tethered Workflow by Rachel Godoy

Rachel Godoy — Tue, 21 Apr 2020 21:37:33 +0000

In reply to Johnny.

Thank you for the comment and we completely understand your frustration. Please know we want to solve this issue as quickly as possible.

When Catalina was initially launched, with version 10.15, the Air Direct ADU was fully compatible with all of the tethering software applications. The second Catalina release, 10.15.2, made a major change to System Kernel Extensions (KEXTS) which the ADU utilizes via its Driver. Drivers can no longer create KEXTS, instead Drivers need to use Apple’s new DriverKit and build drivers in UserSpace. We have had to go back and develop a new Driver which take time. We have a working Driver but it still requires more testing and optimization.

In the meantime, we have been recommending Smart Shooter as it works with Catalina. Smart Shooter uses a the most a different communication method between Camera and Computer and talks directly to the computer’s Kernel; this method bypasses Apple’s new UserSpace. This was not planned or intentional, it just worked out this way. Lightroom and Capture One both communicate via ImageCaptureCore which requires communications go through UserSpace.

I hope this helps clarify. Again, we understand your frustration and appreciate your patience. Please let us know if you have any further questions.

Comment on Air Direct Utility Bridge Mode by Johnny

Johnny — Sat, 18 Apr 2020 15:34:44 +0000

Tether Tools should concentrate on fixing the issue not being able to use the AirDirect on Macs running macOS Catalina. This is still a problem!

Comment on Don’t Let Catalina Compatibility Issues Disrupt Your Tethered Workflow by Johnny

Johnny — Sat, 18 Apr 2020 15:26:24 +0000

We are in the middle of April 2020 and it’s beyond my comprehension that this issue still hasn’t been rectified. The product is worthless for users working on Macs running Catalina (OS released in October 2019). I would really like to know what Tether Tools are doing to fix this? And please make it an honest answer and not to kind of BS sales department answer! I do not wish to purchase another software just to be able to use the AirDirect, which was supposed to work with Adobe Lightroom or Capture One.

Comment on Top 9 Features of Air Direct by Rezu

Rezu — Sun, 12 Apr 2020 14:09:09 +0000

Very much informative post. Thanks for sharing this helpful features.

Comment on Aviation Photographer Jason Burt Reviews the Air Direct by Rachel Godoy

Rachel Godoy — Fri, 10 Apr 2020 17:04:11 +0000

In reply to Bill Baum.

Hello! If you have specific questions, then please get in touch with Customer Support at customersupport@tethertools.com or give us a call at 888-854-6565.

Comment on Power Up Your Case Air with the Power Split Cable by Rachel Godoy

Rachel Godoy — Fri, 10 Apr 2020 16:35:28 +0000

In reply to Michael Wise.

Hi Michael!

I think this Tech Tip should help! https://tethertools.com/extending-the-power-on-the-case-air-wireless-tethering-system/

If not, get in touch with our customer support team at customersupport@tethertools.com or give us a call at 888-854-6565.

Comment on What Photographers Need to Know About the CARES Act by joseph rodriguez

joseph rodriguez — Fri, 10 Apr 2020 15:06:41 +0000

Thanks for the info on this. Your products are great but at this time pretty worthless if there is no work. I am keeping my chin up and my advertising going. There is a rainbow at the end.

To Mark Gilvey,

I am a photographer in TX and have my own business (since 1987) I have not employees but sub-contract photographers all the time. Here is a link
https://www.sba.gov/funding-programs/loans/coronavirus-relief-options

We are all in this same boat. I have someone on my team doing everything possible to get ahead of the curve (so to speak). Also as hard as it is I would try to get unemployment that is setup for this pandemic. Best of luck

Comment on What Photographers Need to Know About the CARES Act by Mark Gilvey

Mark Gilvey — Fri, 10 Apr 2020 01:14:37 +0000

What if you are an army of one without staff or freelancers? I have a studio rent, utilities, internet, and subscription to pay for. It looks like you have to have staff before it will cover any of this. Where does that leave me?